Knowledge Designs has been instrumental in providing a variety of resources for its clients from the following Training Packages. Resources range from Certificate I Level, through to Advanced Diploma. Select a Training Package below to view the Units of Competencies.
Contact us to discuss what Knowledge Designs can do for you!

AHC - Agriculture, Horticulture and Conservation and Land Management

AHCARB207 – Perform ground based rigging

AHCARB302 – Inspect trees for access and work

AHCARB303 – Perform pruning operations

AHCARB313 – Identify trees

AHCWRK203 – Operate in isolated and remote situations

AHCWRK403 - Supervise work routines and staff performance

AUR – Automotive Retail, Service and Repair

AURACA003 – Build customer relations in an automotive workplace

AURAEA002 – Follow environmental and sustainability best practice in an automotive workplace

AURAFA003 – communicate effectively in an automotive workplace

AURASA002 – Follow safe working practices in an automotive workplace

AURETR006 – Solder electrical wiring and circuits

AURETR012 – Test and repair basic electrical circuits

AURETR025 – Test, charge and replace batteries and jump-start vehicles

AURETU003 – Service air conditioning and HVAC systems

AURETU004 – Diagnose and repair air conditioning and HVAC systems

AURETU005 – Retrofit and modify air conditioning and HVAC systems

AURPTA007 – Service and repair post boring systems

AURPTA008 – Service and repair post hole digging systems

AURPTA009 – Service and repair automotive parts and products

AURSCA001 – Select and supply automotive parts and products

AURTTA004 – Carry out servicing operations

AURTTA018 – Carry out diagnostic procedures

AURTTC001 – Inspect and service cooling systems

AURTTC003 – Diagnose and repair cooling systems

AURTTE004 – Inspect and service engines

AURTTF001 – Inspect and service petrol fuel systems

AURTTK002 – Use and maintain tools and equipment in an automotive workplace

AURVTN042 – Dismantle vehicle components

BSB - Business Services

BSBADM502 – Manage meetings

BSBADM503 – Plan and manage conferences

BSBADM504 – Plan and implement administrative systems

BSBADM506 – Manage business document design and development

BSBATSIL503 - Manage conflict

BSBATSIM514 - Recruit and induct staff

BSBCMM101 - Apply basic communication skills

BSBCMM201 - Communicate in the workplace

BSBCMM301 - Process customer complaints

BSBCMM401 - Make a presentation

BSBCUE304 - Provide sales solutions to customers

BSBCUE307 - Work effectively in customer engagement

BSBCUE309 - Develop product and service knowledge for customer engagement operation

BSBCUS301 - Deliver and monitor a service to customers

BSBCUS401 - Coordinate implementation of customer service strategies

BSBCUS402 - Address customer needs

BSBCUS501 - Manage quality customer service

BSBDIV601 - Develop and implement diversity policy

BSBFIA302 - Process payroll

BSBFIM502 - Manage payroll

BSBFIM601 - Manage finances

BSBFLM303 - Contribute to effective workplace relationships

BSBFLM312 - Contribute to team effectiveness

BSBHRM405 - Support the recruitment, selection and induction of staff

BSBHRM501 - Manage human resources

BSBHRM506 - Manage recruitment selection and induction processes

BSBHRM512 - Develop and manage performance management processes

BSBHRM513 - Manage workforce planning

BSBHRM604 - Manage employee relations

BSBINM401 - Implement workplace information system

BSBINM601 - Manage knowledge and information

BSBINN301 - Promote innovation in a team

BSBINN601 - Lead and manage organisational change

BSBITU201 - Produce simple word processed documents

BSBITU202 - Create and use spreadsheets

BSBLDR401 - Communicate effectively as a workplace leader

BSBLDR402 - Lead effective workplace relationships

BSBLDR403 - Lead team effectiveness

BSBLDR501 - Develop and use emotional intelligence

BSBLDR502 - Lead and manage effective workplace relationships

BSBLDR503 - Communicate with influence

BSBLED401 - Develop teams and individuals

BSBLED501 - Develop a workplace learning environment

BSBMGT401 - Show leadership in the workplace

BSBMGT402 - Implement operational plan

BSBMGT403 - Implement continuous improvement

BSBMGT502 - Manage people performance

BSBMGT516 - Facilitate continuous improvement

BSBMGT517 - Manage operational plan

BSBMGT605 - Provide leadership across the organisation

BSBMGT608 - Manage innovation and continuous improvement

BSBMGT615 - Contribute to organisation development

BSBMGT616 - Develop and implement strategic plans

BSBMGT617 - Develop and implement a business plan

BSBMKG401 - Profile the market

BSBMKG413 - Promote products and services

BSBMKG414 - Undertake marketing activities

BSBMKG508 - Plan direct marketing activities

BSBMKG609 - Develop a marketing plan

BSBPMG521 - Manage project integration

BSBPMG522 - Undertake project work

BSBPRO401 - Develop product knowledge

BSBREL402 - Build client relationships and business networks

BSBRES401A - Analyse and Present Research Information

BSBRSK501 - Manage risk

BSBSLS407 - Identify and plan sales prospects

BSBSLS408 - Present, secure and support sales solutions

BSBSLS501 - Develop a sales plan

BSBSLS502 - Lead and manage a sales team

BSBSMB403 - Market the small business

BSBSMB405 - Monitor and manage small business operations

BSBSUS201 - Participate in environmentally sustainable work practices

BSBSUS301A - Implement and monitor environmentally

BSBSUS501 - Develop workplace policy and procedures for sustainability

BSBWHS Additional Resources

BSBWHS201 - Contribute to health and safety of self and others

BSBWHS401 - Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBWHS402 - Assist with compliance with WHS laws

BSBWHS403 - Contribute to implementing and maintaining WHS consultation and participation processes

BSBWHS404 - Contribute to WHS hazard identification, risk assessment and risk control

BSBWHS405 - Contribute to implementing and maintaining WHS management systems

BSBWHS406 - Assist with responding to incidents

BSBWHS407 - Assist with claims management, rehabilitation and return-to-work programs


BSBWHS409 - Assist with workplace monitoring processes

BSBWHS410 - Contribute to work-related health and safety measures and initiatives

BSBWHS501 - Ensure a safe workplace

BSBWHS502 - Manage effective WHS consultation and participation processes

BSBWHS503 - Contribute to the systematic management of WHS risk

BSBWHS504 - Manage WHS risks

BSBWHS505 - Investigate WHS incidents

BSBWHS506 - Contribute to developing, implementing and maintaining WHS management systems

BSBWHS507 - Contribute to managing WHS information systems

BSBWHS508 - Manage WHS hazards associated with plant

BSBWHS509 - Facilitate the development and use of WHS risk management tools

BSBWHS510 - Contribute to implementing emergency procedures

BSBWOR203 - Work effectively with others

BSBWOR204 - Use business technology

BSBWOR301 - Organise personal work priorities and development

BSBWOR403 - Manage stress in the workplace

BSBWOR404 - Develop work priorities

BSBWOR501 - Manage personal work priorities and professional development

BSBWOR502 - Lead and manage team effectiveness

BSBWRK510 - Manage employee relations

BSBWRT401 - Write complex documents

BSXFMI402A - Provide leadership in the workplace

CHC - Community Services

CHCAGE005 - Provide support to people living with dementia

CHCAOD002 - Work with clients who are intoxicated

CHCCD412A Work within a community development framework

CHCCOM002 - Use communication to build relationships

CHCCOM005 - Communicate and work in health or community services

CHCCOM403A - Use targeted communication skills to build relationships

CHCCS6B - Assess and deliver services to clients with complex needs

CHCCS400A - Work within a relevant legal and ethical framework

CHCCS419B - Provide support services to clients

CHCCS422A - Respond holistically to client issues and refer appropriately

CHCCSL007 - Support counselling clients in decision-making processes

CHCDIS007 - Facilitate the Empowerment of People with Disability

CHCDIV001 - Work with diverse people

CHCDIV002 - Promote Aboriginal andor Torres Strait Islander cultural safety

CHCECE001 - Develop cultural competence

CHCECE009 - Use an approved learning framework to guide practice

CHCECE017 - Foster the holistic development and wellbeing of the child in early childhood

CHCICS406A - Support Client Self-Management

CHCLEG001 - Work legally and ethically

CHCPRT001 - Identify and respond to children and young people at risk

CHCPRT004 - Work effectively in child protection to support children, young people and families

CHCYTH401A - Engage respectfully with young people

CHCYTH402A - Work Effectively with Young People in the Youth Work Context

CHCYTH403A - Support young people to create opportunities in their lives

CHCYTH407D - Respond to Critical Situations

CPC - Construction, Plumbing and Services

CPCBC402A - Thermal Efficiency and Sustainability for the Building and Construction Industry

CPCCBC4008B - Conduct on-site supervision of building and construction projects

CPCCBC4013A - Prepare and evaluate tender documentation

CPCCBC4015A - Prepare specifications for all construction works

CPCCBC4016A - Administer a construction contract

CPCCBC4025A - Manage personal work priorities and professional development

CPCCBC5002A - Monitor costing systems on medium-rise building and construction project

CPCCBC5003A - Supervise the planning of on-site medium rise building or construction work

CPCCBC5010B - Manage construction work

CPCCCA2002B - Use carpentry tools and equipment

CPCCCA2011A - Handle carpentry materials

CPCCCA3002A - Carry out setting out

CPCCCM1012A - Work effectively and sustainably in the construction industry

CPCCCM1013A - Plan and organise work

CPCCCM1014A - Conduct workplace communication

CPCCCM1015A - Carry out measurements and calculations

CPCCCM2001A - Read and interpret plans and specifications

CPCCCM2006 - Apply basic levelling procedures

CPCCCM2008B - Erect and dismantle restricted height scaffolding

CPCCCM2010B - Work safely at heights

CPCCCM3006 - Carry out levelling operations

CPCCCO3036A - Plan concrete work and brief team

CPCCLDG3001A - Licence to Perform Dogging

CPCCLRG3001A - Licence To Perform Rigging Basic Level

CPCCOHS2001A - Apply OHS requirements, policies and procedures in the construction industry

CPCCWHS1001 - Prepare to work safely in the construction industry

CPP - Property Services

CPPCLO2045 - Clean rooms for guests and residents

CPPCLO3021 - Clean industrial machinery

CPPDSM4057 - Monitor a safe workplace in the property industry

CPPSEC3017A - Plan and conduct evacuation of premises

CPPSIS3020 - Perform basic surveying computations

CPPSIS4031 - Perform surveying computations

FSK - Foundation Skills

FSKNUM12 - Identify and interpret information in familiar tables, graphs and charts for work

FSKNUM19 - Interpret routine tables graphs and charts for work

FSKNUM20 - Use basic functions of a calculator

FSKOCM04 - Use oral communication skills to participate in workplace meetings

FSKRDG01 - Recognise highly familiar workplace signs and symbols

FSKRDG03 - Read and respond to basic workplace instructions

FSKWTG02 - Write basic workplace formatted texts

FSKWTG03 - Write basic workplace information

FWP - Forest and Wood Products

FWPCOR6201 - Manage sustainability in the workplace

FWPCOR6202 - Implement practices to maximise value from wood residues

FWPCOT3238 - Operate a pole saw

FWPCOT5201 - Implement sustainable forestry practices

FWPCOT5206 - Implement forestry chain of custody certification system

FWPCOT5209 - Manage tree harvesting to minimise environmental impact

FWPCOT6202 - Develop and manage a forestry chain of custody certification process

FWPFGM3212 - Fall trees manually (Intermediate)

FWPFGM5217 - Promote plantations as a sustainable form of land use

FWPFGM5219 - Undertake carbon stock sampling of forests and plantations

FWPFGM6203 - Manage sustainable tree inventory

FWPHAR3226 - Operate feller buncher

FWPHAR3230 - Operate skidder

HLT - Health

HLTAAP001 - Recognise healthy body systems

HLTAHA024 - Work within a community rehabilitation environment

HLTAID001 - Provide cardiopulmonary Resuscitation

HLTAID002 - Provide basic emergency life support

HLTAID003 - Provide First Aid

HLTAID004 - Provide an emergency first aid response in an education or care setting

HLTAID007 - Provide advanced resuscitation

HLTHIR403B - Work effectively with cultural diverse clients & co-workers

HLTOHS300A Contribute to OHS processes

HLTWHS001 - Follow safe work practices for direct client care

MEM – Manufacturing and Engineering

MEM08014B - Apply protective coatings (basic)

MEM11011B - Undertake manual handling

MEM12007D - Marking offout structural fabrications and shapes

MEM12024A - Perform computations

MEM13003B - Work safely with industrial chemicals and materials

MEM17001B - Assist in development and deliver training in the workplace

MEM18018C - Maintain pneumatic system components

MEM18020B - Maintain hydraulic system components

MEM30012A - Apply mathematical techniques in a manufacturing, engineering or related environment

MSF – Furnishing

MSFFL2001 - Use flooring technology sector hand and power tools

MSFFL2002 - Receive and prepare floor covering materials for installation

MSFFL2004 - Moisture test timber and concrete floors

MSFFL2006 - Prepare, select and apply smoothing and patching compounds

MSFFL2007 - Select and apply appropriate compounds and additives

MSFFL2009 - Select, prepare and apply moisture barriers and damp proof membranes to concrete sub-floors

MSFFL2011 - Select, operate and maintain grinding equipment

MSFFL2021 - Install lay flat vinyl floor coverings

MSFFL2022 - Install resilient tiles using standard installation procedures

MSFFL3001 - Plan and cost flooring technology work

MSFFL3003 - Inspect sub-floors

MSFFL3012 - Install linoleum floor coverings

MSFFL3013 - Install commercial vinyl floor coverings

MSFFL3014 - Install resilient floor coverings using custom designs and decorative finishes

MSFFL3019 - Install anti-static resilient floor coverings

MSFFL3020 - Install conductive resilient floor coverings

MSFFL3023 - Apply solvent-based coatings to timber flooring

MSFFL3024 - Apply water-based coatings to timber flooring

MSFFL3025 - Apply oil-based coatings to timber flooring

MSFFL3046 - Apply finishes to cork flooring

MSFFM2001 - Use furniture making sector hand and power tools

MSFFM3006 - Install furnishing products

MSFGN3001 - Read and interpret work documents

MSFKB2001 - Prepare for cabinet installation

MSFKB3001 - Identify processes in kitchen and bathroom projects

MSFKB3002 - Determine requirements for installation of cabinets

MSFKB3003 - Check and measure fit of cabinets

MSFKB3004 - Conduct on-site adjustments to cabinets and components

MSFKB3005 - Fabricate cabinets for the built-in environment

MSFKB3006 - Install fitted cabinets and components

MSM - Manufacturing

MSMENV272 - Participate in environmentally sustainable work practices

MSMOPS101 - Make measurements

MSMSUP102 - Communicate in the workplace

MSMSUP106 - Work in a team

MSMWHS200 - Work safely

PSP – Public Sector

PSPGEN050 - Manage conflict

PSPGEN067 - Establish and maintain strategic networks

PSPLEG002 - Encourage compliance with legislation in the public sector

PSPPCY004 - Support policy implementation

PUA12 - Public Safety

PUACOM001C - Communicate in the workplace

PUAEME001B - Provide emergency care

PUAEME002C - Manage injuries at emergency incident

PUAEME003C - Administer oxygen in an emergency situation

PUAEME004A - Provide emergency care for suspected spinal injury

PUAEME005A - Provide pain management

PUAEQU001B - Prepare, maintain and test response equipment

PUAMAN005B - Manage projects

PUAOHS001C - Follow defined occupational health and safety policies and procedures

PUAOHS002B - Maintain safety at an incident scene

PUAOPE010C - Operate an automated external defibrillator in an emergency

PUAOPE013A - Operate communications systems and equipment

PUAOPE027A - Undertake beach safety management activities

PUASAR011C - Search as a member of an aquatic search team

PUASAR012C - Apply surf awareness and self-rescue skills

PUASAR013A - Participate in an aquatic rescue operation

PUASAR014A - Operate and maintain a small powercraft and motor for rescue operations

PUASAR015A - Crew small powercraft in a rescue operation

PUATEA001B - Work in a team

PUATEA002B - Work autonomously

PUATEA004D - Work effectively in a public safety organisation

PUAVEH001B - Drive vehicles under operational conditions

RII – Resources and Infrastructure Industry

RIICBM301D - Maintain concrete bridges

RIICBM302D - Install pre-cast girders

RIICBM303D - Install pre-cast parapets

RIICBM304D - Operate a bridge inspection unit

RIICBM306D - Undertake concreting work on concrete bridges

RIICCM205E - Carry out manual excavation

RIICCM211D - Erect and dismantle temporary fencing and gates

RIICCM301D - Construct and dismantle fences and gates

RIICOM201D - Communicate in the workplace

RIICPL304D - Install pre-cast gully pits

RIICRC202D - Install signs

RIICRC302D - Place and form concrete kerb, channel and fixtures

RIICRC311D - Conduct concrete road paver operations

RIICRC322D - Receive, check and record concrete deliveries

RIICRM201D - Escort mobile road marking operations

RIICRM202D - Handle and store road marking materials

RIICRM203D Conduct pedestrian road marking operations

RIICRM204D - Prepare surface for road marking

RIICRM205D - Conduct road marking measuring operations

RIICRM207D - Install raised pavement markers

RIICRM301D - Conduct ride on road marking operations

RIICRM302D - Conduct long line road marking operations

RIICRM303D - Conduct thermo plastic road marking operations

RIICSG401D - Apply the principles of civil concrete structures construction

RIICSG402D - Apply the principles of civil steel structures construction

RIICTB304D - Install replace sub structure members

RIICTB305D - Install replace super structure members

RIICTB306D - Splice and connect timber members

RIICWD503D - Prepare work zone traffic management plan

RIICWM401D - Supervise civil works

RIIGOV401D - Apply, monitor and report on compliance systems

RIIRIS301D - Apply risk management processes

RIIWHS201D - Work safely and follow WHS policies and procedures

RIIWHS201D - Work Safely and follows WHS Process

RIIWHS202D - Enter and Work in Confined Spaces

RIIWHS204D - Working at Heights

RIIWHS205D - Control traffic with stop-slow bat

RIIWHS302D - Implement traffic management plan

SIT - Tourism, Travel and Hospitality

SITHACS002 - Provide housekeeping services to guests

SITHACS004 - Launder linen and guests clothes

SITHACS005 - Provide porter services

SITHACS006 - Provide valet service

SITHACS008 - Provide accommodation reception services

SITHCCC001 - Use food preparation equipment

SITHCCC006 - Prepare appetisers and salads

SITHCCC008 - Prepare vegetable, fruit, eggs and farinaceous dishes

SITHCCC020 - Work effectively as a cook

SITHFAB005 - Prepare and serve espresso coffee

SITHFAB007 - Serve food and beverage

SITHIND002 - Source and use information on the hospitality industry

SITHKOP001 - Clean kitchen premises and equipment

SITTIND001 - Source and use information on the tourism and travel industry

SITXCCS002 - Provide visitor information

SITXCCS004 - Provide lost and found services

SITXCCS006 - Provide service to customers

SITXCOM002 - Show social and cultural sensitivity

SITXCOM004A - Communicate on the telephone

SITXCOM005 - Manage conflict

SITXFSA001 - Use hygienic practices for food safety

SITXHRM001 - Coach others in job skills

SITXINV001 - Receive and store stock

SITXINV002 - Maintain the quality of perishable items

SITXMGT003 - Manage projects

SITXMPR003 - Plan and implement sales activities

SITXMPR004 - Coordinate marketing activities

SITXWHS001 - Participate in safe work practices

SITXWHS004 - Establish and maintain a work health and safety system

TAE - Training and Education

TAEASS301 - Contribute to assessment

TAEASS401 - Plan assessment activities and processes

TAEASS402 - Assess competence

TAEASS403 - Participate in assessment validation

TAEASS501 - Provide advanced assessment practice

TAEASS502 - Design and develop assessment tools

TAEASS504 - Develop and implement recognition strategies

TAEDEL301 - Provide work skill instruction

TAEDEL401 - Plan, organise and deliver group-based learning

TAEDEL402 - Plan, organise and facilitate learning in the workplace

TAEDEL502 - Provide advanced facilitation practice

TAEDES401 - Design and develop learning programs

TAEDES402 - Use training packages and accredited courses to meet client needs

TAEDES501 - Design and develop learning strategies

TAEDES502 - Design and develop learning resources

TAEDES503 - Design and develop e-learning resources

TAEDES505 - Evaluate a training program

TAELLN411 - Address adult language, literacy and numeracy skills

TAEPDD501 - Maintain and enhance professional practice

TAERES501 - Apply research to training and assessment practice

TAETAS501 - Undertake organisational training needs analysis

TLI - Transport and Logistics

TLIA3039 - Receive and store stock

TLID3035 - Operate boom-type elevating work platform

TLIF3003 - Implement and monitor work health and safety procedures

TLII5018 - Manage customer service

TLILIC2001A - Licence to Operate a Forklift Truck

TLILIC2002 - Licence to operate an order picking forklift truck

TLILIC2005A - Licence To Operate A Boom-Type Elevating

TLILIC3006A - Licence To Operate A Non-Slewing Mobile

TLILIC3008A - Licence To Operate A Slewing Mobile Crane